Shipping Information

Order Processing Time:

After placing an order, you will receive a confirmation email. Orders will be processed 1 to 5 business days following receipt. Orders containing multiple items may be shipped separately.  

International Shipping:

We ship to various countries, including but not limited to: Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, and United States.

Synth Diamonds is committed to providing cost-effective and environmentally conscious shipping options. You can contact us at support@synthdiamonds.zendesk.com for any inquiries or concerns. We aim to respond within a day, but if we can get back to you in a minute, we will.

Import Duties and Taxes:

Please be aware that your order may be subject to import duties and taxes when it reaches its destination country. If applied by your local government, these charges are your responsibility as the customer. 

Checking the Status of Your Order:

To inquire about the status of your order, send an email to support@synthdiamonds.zendesk.com. We will do our best to provide you with the information you need.